Frequently asked questions

A 30-second preview of artist commentary and a cover-based phone wallpaper. After a successful signup, you can play and download both on the welcome page. No purchase or payment card is needed.

No. Streaming, the free-pack page and the optional paid edition remain accessible without subscribing. Visiting the site or buying does not automatically enroll you in marketing updates.

Email updates about OUTTHEMIX music, drops and shows, or optional recurring automated marketing texts to a US number. Consent is unchecked by default. For texts, message frequency varies and message/data rates may apply.

Use the unsubscribe link in a marketing email or reply STOP to a text. You can also contact info@outthemix.net. Transactional receipts and download help are separate from marketing. Read the privacy notice.

The Wait Until We’re Home digital edition includes six tracks in MP3 and WAV, full artist commentary, a lyric booklet, two paid-edition phone wallpapers and cover art. The ZIP is about 247 MB. This is digital content, not a physical item.

No. It is a one-time $9 USD digital purchase, not a recurring subscription. Review the final amount and any applicable tax shown at Stripe checkout before paying. Explore the edition.

Stripe checkout displays the methods available for your device, location and transaction. Only methods shown there are available; wallet availability is not guaranteed.

After a successful payment, use the private confirmation/download page. The order flow also supports purchase/download emails to the checkout address. Save the files to your device, allow enough storage for the ZIP and extracted files, and use an app that can open ZIP files. If an email does not arrive, check spam and contact support.

Private download links last 48 hours. Files you have already downloaded remain on your device. Link expiry does not mean purchase records are deleted.

Use the email address entered at checkout on the download recovery page. For eligible purchases, recovery can send a fresh private link. Check spam and allow time before retrying. Older purchases or unmatched records may need help from info@outthemix.net; do not pay again just to request help.

You may request a full refund for the $9 digital Outsiders Edition within seven days of purchase, including after downloading the files. Email info@outthemix.net within that period with your checkout email and receipt or order number. Support processes refund requests; submitting a request does not issue an automatic refund. A completed refund may end further private download access. Your applicable consumer-law rights are not affected by this policy. For failed downloads or duplicate charges, contact the same support address. Never send your full card number or security code.

Visit the official OUTTHEMIX Spotify profile for older projects, or use the website’s listening links for the current EP. OUTTHEMIX is the official artist name: all caps, one word.

Signup details are used for the channel you consent to. Order information supports payment, delivery and recovery. Hosting and advertising services also process technical information. See the privacy notice for providers, retention and choices.

For purchases, downloads, privacy questions or other support, email info@outthemix.net. Include only the information needed to explain your request. Do not send passwords, full card details or private download links.

OUTTHEMIX Holdings Inc. Business mailing address: 8 THE GREEN STE 4294, DOVER, DE 19901, United States. Business phone: (800) 583-6930. Email info@outthemix.net for support. This is not a retail store or a physical-product return destination. OUTTHEMIX’s artist identity remains Houston-based.